Terms And Conditions

These Terms and Conditions govern your use of our fitness program and your relationship with “Muscle Shark Fitness” (“we” or “us”). Please read these terms carefully as they affect your rights and liabilities under the law.

Muscle Shark Fitness, its employees, agents or representatives is not engaged in rendering medical advice. Muscle Shark Fitness, its employees, agents or representatives do not hold themselves out as qualified to do so.

We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.

1. Introduction

A. This Training Program provides an online personal training service through which you can purchase fitness online video courses and tailored fitness and diet programs.

B. These terms will apply to all users (“you”) of the Training Program and all purchasers of Products.
C. By paying for any Product/Service/Plan from “Muscle Shark Fitness” (“we” or “us”), you agree that you have read and accept the information mentioned by us about that specific Product/Service/Plan informing what it includes, its duration.

D. By paying for any Product/Service/Plan from “Muscle Shark Fitness” (“we” or “us”) you agree to be bound by these Terms and Conditions.

2. Please note that these Terms and Conditions may be amended from time to time. In continuing to use the Training Program you confirm that you accept the new Terms and Conditions in full at the time you use the Program. In case you have paused your coaching, you will resume with the new terms & conditions.

3. Our Products

A. The Product/Service/Plan depending upon different subscriptions we offer through Muscle Shark Fitness may include, but are not limited to, the following:

1. Meal Plans/Diet Plans

2. Online Coaching

3. Individually tailored personal plans (each a “Personal Plan”)

4. Training Guides

5. Videos

B. We will only communicate through text (WhatsApp) or email or As promised on the coaching plan, all your queries will be answered systematically once you share them in atomic form on text (bullet points) or voice text (if needed).

 

4. Fees & Refund Policy

A. By paying for any Product/Service/Plan/Membership to “Muscle Shark Fitness” (“we” or “us”), you agree and accept that these are non-refundable, non-exchangeable, and non-saleable subscriptions.

B. Once Paid There will be no refunds/cancellation on any of the Product/Service/Diet Plan/Training Plan/Subscription Plan under any circumstances, except in cases of proven technical errors or inability to provide the access to purchased services due to any kind of issue from our end the required compensation for the same will be provided as per the decision of “Muscle Shark Fitness” (“we” or “us”).

C. We recommend considering our small packages, which offer shorter durations, to test our services before committing to longer duration plans. Taking a demo before purchasing longer duration plans is advisable, as cancellations or any refunds will not be possible if you are unable or not willing to continue  the Product/Service/Plan/Membership for any reason.


D. Although we aim to offer you the best service possible, we make no promise that the Product/Service/Plan/Training Program will meet your requirements. We do not give any guarantee that the Product/Service/Plan/Training Program will be fault-free.


E. In case of any dissatisfaction with the Product/Service/Plan from “Muscle Shark Fitness” (“we” or “us”), You shall first file a formal complaint with the us, prior to pursuing any other recourse. and upon lodging a complaint You agree to provide complete support to our team with such reasonable information as may be sought by them from You. The decision made by “Muscle Shark Fitness” (“we” or “us”)on the complaints shall be final and You agree to be bound by the same. Still In case of any further dissatisfaction only thing you can do is not to pay Muscle Shark Fitness” (“we” or “us”) again for any Product/Service/Plan or renew your subscription.

F. The “Muscle Shark Fitness” (“we” or “us”) shall have the right to cease/terminate relationship with You unilaterally without any reason, and applicable amount or cash back (if any) or pro-rata refund, as the case may be, shall be refunded to You subsequently.

G. With regards to payments, the “Muscle Shark Fitness” (“we” or “us”) shall not be responsible for any unauthorized transactions conducted on our our merchant account using Your payment card or internet banking or any other mode of payment. The “Muscle Shark Fitness” (“we” or “us”) shall not be obligated to refund any money to You in such instances.  

5. How to contact us:
Chat on WhatsApp with +91 85277 55041

Email – [email protected]

6. Registration

When you register as a member we will ask that you provide certain personal information including but not limited to your name, email address, postal address, and your payment details. Any personal information you provide to us will be handled in accordance with our Privacy and Data Protection Policy which can be shared with you upon request.
You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you.

7. License

1. On your purchase of the relevant Product, we will grant to you, for your own personal use only, a limited, non-exclusive, non-transferable license to access our training program and (as the case may be):

-access video on a streaming only basis;

-access and download personalized fitness plans;

2. You are not permitted to share any of the content licensed under these terms with any other individuals.

3. Except for the foregoing limited license, no right, title or interest shall be transferred to you

8. Availability

9. Our Liability

Muscle Shark Fitness will have no liability for any personal injury which is caused to you as a result of your use of the Training Program.
Muscle Shark Fitness, its employees, agents or representatives is not engaged in rendering medical advice. Muscle Shark Fitness, its employees, agents or representatives do not hold itself as qualified to do so.
We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.
Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the content provided by us.
The information that is provided by Muscle Shark Fitness for the nutrition program/fitness program may not be accurate in terms of nutritional values which includes calories, macronutrients and micronutrients and the customer will not hold Muscle Shark Fitness responsible for any personal injury caused as a result of such information.
Where we provide you with a Training Program, the information contained therein should not be regarded as or relied upon as being a comprehensive health or exercise program. Accordingly any actions that you take in relation to a personal plan should not be pursued regardless or to the exclusion of other information, opinions or judgments that are available to you.
Any Training Program will have been prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Training Program.
Before taking any action in relation to a Training Program, you must take into account any other factors apart from the Training Program of which you are or ought to be aware.
For example, we always recommend that you seek professional medical advice before embarking on any exercise program. Your decisions to engage in any exercise program should take into account any medical or other professional advice that is available to you as well as using your own personal judgment as to what activity is safe for you to engage in.

10. The information set out in any Training Program may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information we provide in the wrong context.

For example, where a program was tailored for a woman who was not pregnant, this would not be appropriate for her to use after becoming pregnant.

You are responsible for informing us of any health issues and pre-existing medical conditions when you ask us to prepare a Training Program
Any information that we provide that does not form part of the Personal Training Program, whether obtained through our website, video course, social media (such as Facebook, Instagram or Twitter) or otherwise, is provided for the purposes of general information only.

11. Expected Results

While we believe that for most people, following our programs and methods will lead to desired results. All exercise programs depend on the individual. Result will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our program may not achieve the desired results. We therefore provide no warranties of any kind, express or implied, as to:
the effectiveness of any techniques, diets or programs that we deliver;
the results that you may achieve as a result of following our programs.

12. Data Protection Policy

We request that all personal information that you provide is accurate, current and complete.
All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these terms you give your consent to receive communications from us by email and you agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.
Any personal information that you provide to us will be handled in accordance with our Privacy and Data Protection Policy which can be provided to you upon request.

13. Intellectual Property

The format and content our Training Programs and Products are protected by The Indian Copyright Act and we reserve all rights in relation to our copyright whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on any of our Training Programs or Products.
This contents of any of our Training Programs or Products may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Training Programs or Products without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Training Programs or Products without our express written consent.

14. International Use

You shall comply with all foreign and local laws and regulations which apply to your use of our Training Programs or Products in whatever country you are physically located, including without limitation, consumer law, export control laws and regulations.

15. General

These conditions are governed by and construed in accordance with the laws of the Union of India and the State of Karnataka. You agree, as we do, to submit to the jurisdiction of the courts in Bangalore, India.
If you breach these Terms and Conditions and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
We will not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our reasonable control.
We may make changes to the format of the Training Program or Products at any time without notice.
The pictures of your physique updates sent by you to Muscle Shark Fitness with respect to the progress that you have made after signing up for the program, should be taken in the same outfit/clothing. If the picture sent by is a picture that is taken of your reflection in the mirror, then every picture taken should be of the same distance from the mirror.
If you are a minor, then a No-Objection Certificate (“NOC”) should be issued by your parents/guardian giving consent for using the programs provided by Muscle Shark Fitness. A minor can enroll in a program provided by Muscle Shark Fitness only once the NOC is provided. All the above-mentioned clauses which are mentioned in the above mentioned “Terms and Conditions” will apply for the minor too in entirety.

16. Updates and Follow-Up

It is your duty to send in daily meal and weight updates and weekly physique updates to Muscle Shark Fitness. Muscle Shark Fitness will follow up with you regarding the same, but will not be held liable for any failure on your part to provide the daily meal and weight updates and weekly physique updates.

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